Three inspections on every order
Fourteen people work in quality control, and they report to the plant manager, not to sales. Each order passes three checks, and you receive the last report before the balance is due.
Incoming materials
- Paper and board weight, within 5% of the ordered grammage
- Moisture content between 6% and 9% before printing
- Greyboard thickness and flatness
- Wrapping paper colour against the approved swatch
- Batch records for inks and adhesives
During production
- Colour measured against your signed sample every 500 sheets
- Print registration and coating coverage
- Die-cut accuracy within 0.5 mm
- Position of foil stamping and embossing
- First 20 pieces off each line assembled by hand and signed off
Before shipment
- Random sampling to AQL 2.5 for major defects and 4.0 for minor
- Assembly, closure and glue strength
- Carton count, shipping marks and labels
- Drop test on packed cartons
- Photo report sent to you before the balance is due
What the checks look like on the floor
Colour starts in the ink room
Brand colours are mixed as spot inks and logged by batch.
At the press
Operators adjust each unit against the readings, not by eye.
Before loading
Every carton is scanned against the packing list.
Tests we run in our own lab
| Edge crush and burst strength | Corrugated board, every new board grade and once per production batch |
| Drop test | Packed shipping cartons, from the height that matches their weight |
| Rub resistance | Printed and laminated surfaces, to check that ink does not scuff in transit |
| Colour measurement | Spectrophotometer readings against the signed sample, under a standard light booth |
| Closure cycles | Magnetic lids and drawer boxes opened and closed repeatedly |
| Handle pull | Paper bag handles loaded to the weight the bag is rated for |
Food-contact and chemical tests are done by an accredited outside laboratory, and the report is issued in your company name on request.
Certificates
| FSC chain of custody | Certified paper and board available on request for any product |
| ISO 9001 | Quality management across printing, converting and assembly |
| ISO 14001 | Environmental management for inks, adhesives and waste |
| amfori BSCI | Social compliance audit, renewed every two years |
| Food-contact testing | Cartons and liners tested to EU 1935/2004 and FDA requirements |
Copies of each certificate are sent with any quote on request.
If something arrives wrong
Tell us within 30 days of delivery and send photos of the defect and the carton label. A quality engineer replies within two working days with the cause and a proposal.
Where the fault is ours, we remake the affected quantity at our cost or credit it against your next order. You choose which.
Check us before you order
You can audit the plant in person, send a third-party inspector, or walk the floor with us on a video call. We will show the presses, the lab and a live order on the line.